Financial guarantee

Quality guarantee. Your order will be perfomed on a high quality level with use of the very fresh and beautiful flowers and additional decor. Delivery will be made on the requested date and exact time, directly presented to the recipient.

Flower quality. We use only hand selected flowers of the highest sort with nice and original decor elements, described on the item’s page. For example, we offer roses of local and imported production of certain sizez (50 - 100 cm). Diffirent shades, colors and sort will please the recipient for almost a week.

Customer support. Our internet shop maintains online support and phone advising, also you may send your questions or requests to e-mail. The operators are online from 10AM to 7PM to provide prompt support since your wish is our privilege. Managers will respond to your letter within 20-25 minutes. Letters, received our of hours will be processed first.

Care delivery. We are proud that every flower arrangement created by our skillful florists is a real artwork, will become a pleasant and marvelous surprise for your family and friends. The order will be made to express all your feelings and relations to the recipient.

International delivery. We are pleased to present a wide range of wonderful flower bouquets and arrangements on classic and modern styles with worldwide delivery. Privacy Policy. We care of protecting your private information, because your trust is very important for us. Since foundation, we consider our customers to be part of our big international family. Therefore, we will never pass your private information to the third parties.

Safe payments. We appreciate your trust in payments with your private credit cards. All data is transmitted encrypted through the safe servers of payment systems. Thus, you can be sure in absolute security of your personal information as credit card information is not available for outsiders.

Payments refund. In case the provided delivery service is unsatisfied or executed on a wrong date, we guarantee full re-delivery + apology item. In other cases – full refund of the payment received.

Online Support. We are online to answer any of your questions round-o-clock every day. We are available in e-mail, phone, skype and online chat support.