You sent me mail, as the city was not in the order. You had a local number to call and ask. In addition, I was 2 times replay by mail and tried to get in contact with your chat. No answer. The delivery was 1 day too late. As it was a birthday present, it is not acceptable for me. Stefan Baumann rate service:
Manager work:
Florist work:
Flowers quality:
Delivery service:
Site usability:
Manager response:
Dear Stefan, thank you for your feedback! To avoid such issues in the future we are going to phone the recipient in advance. Thank you for your understanding.
Sam Smookler
Date of review: 2011-11-30
Delivery to:
Great service, beautiful quality flowers, but we never received the photo of delivery.
Best regards,
Sam
? Is it possible to deliver flowers in Chisinau on the same day?
Yes, we offer same-day flower delivery in Chisinau, provided the order is placed before 2:00 p.m. We recommend ordering in advance, especially during periods of high demand.
? What types of flowers do you offer for delivery?
In our assortment you will find a variety of flowers including roses, lilies, orchids, carnations, tulips and many others. In addition, we can create exclusive bouquets based on your wishes.
? How can I pay for my order?
For your convenience, we offer several payment methods: bank cards, online payments, as well as the option to pay in cash upon receipt of the order.
? Can I add a card with a personal message to the bouquet?
Of course! You can add a postcard with your personal message to the order. Just specify the text you want to write at checkout and we?ll add it to your bouquet.
? Can I track the status of my order?
Yes, you can track the status of your order through our website. After placing the order, you will receive a tracking number, which you can use to find out about all changes in the delivery status.
? What should I do if the bouquet does not meet my expectations?
We strive to provide the highest quality of our services. If you are not satisfied with the bouquet, please contact our customer service within 24 hours of receiving your order and we will do our best to resolve your issue.